After placing an order you'll receiving a confirmation email. If you haven't received this email please check your junk folder. If you're still not seeing it, log into your account to confirm whether the order was actually processed
If you don't have an account with The Modern Macramist please email me at firstname.lastname@example.org so I can resend the confirmation email to you.
I try to include detailed information on individual product pages but if there is something you're curious about, and can find the answer on the website, feel free to email me at email@example.com or via my contact page.
Some of the larger wall hangings I make are one of a kind. This means that you may see something on the website that is sold out. If this is the case, and you'd like to order the item or something similar, reach out to me using the contact form with product name + custom in the subject line. (i.e Mustard & Natural Fringe Wall Hanging Custom).
Given that many of the wall hangings I make are suspended on driftwood, it may not be possible to create a piece that is exactly the same. However, I will discuss creating a piece that meets your expectations!
Nope! Creating an account is entirely up to you. You can certainly checkout without having an account, however, logging in is a great way to keep track of your previous and current orders, and provides me with a way to keep you updated on important shop information.
As someone who loves to shop online myself, I do make an effort not to send too many emails - but you might receive updates regarding special promotions, events and newsletters once in a while.
You are always welcome to unsubscribe from these emails whenever you want to stop receiving them - just click the unsubscribe button at the bottom of any promotional email you receive. The unsubscribe button is not available on any order emails as you'll need these for information on the items coming your way!
Uh oh! If you're having trouble logging in - try resetting your password first. You can do this by clicking the Forgot your password? button on the account login page.
If this still doesn't work, and you're sure that it's the correct email and password that is being used, please email me at firstname.lastname@example.org so that I can help you regain access to your account!